Making you satisfied is our perpetual pursuit.
XIERMAN have established a thorough network service system in the major cities in China. To provide the pre-sales technical advice to the customers as well as help them to choose the suitable products. Give the technical guidance to the customers during the construction process. We also have opened the"800"free service hotline, to provide customers with advisory service.
Uniform guarantee of the various products as follows:
Ceramic Products:5-year guarantee
Water fittings:3-year guarantee
Seat cover (including intelligent closet):1-year guarantee
Faucet and Bathroom accessory (without the sensors):5-year guarantee
Acrylic bathtubs and simple shower room: 5-year guarantee
Bathroom cabinet (wood cabinet,PVC cabinet,Aluminum cabinet,crystal cabinet,holder):3-year guarantee
Electrical series: (surfing massages bathtub,computer steam room,and sensors,dryer):3-year guarantee
The warranty of Some other special products subject to their warranty terms.